A NSW Government website
NSW Climate and Energy Action

Upgrade your air conditioning

Part of the Energy Security Safeguard

We can help you replace your old air conditioning system for a more energy efficient model.

Switching to a more energy efficient air conditioning system will help you reduce your household energy use. You can also expect to see long-term savings on your power bills. 

You can benefit from reduced maintenance due to improved system designs. A new system will also lower your environmental impact. 

This incentive is part of the Energy Savings Scheme, with additional benefits available under the Peak Demand Reduction Scheme.

Get the upgrade

Here are a few steps you will need to follow to get the upgrade.

  1. Contact an approved supplier.  They will be able to check your eligibility and provide you with a quote. It’s a good idea to request quotes from more than one supplier, to ensure you’re getting the best energy savings. 
  2. Choose an air conditioner that best suits your heating and cooling needs. Your supplier can help you decide based on your requirements.
  3. Choose an approved supplier before any work begins. The supplier will provide you with the nomination form. You must sign the nomination form before your installation is complete as you will not be reimbursed for works that are already completed.
  4. Your supplier will send a licensed electrician to install your new system, and also show you how to use it.
  5. You will need to make a payment towards your air conditioning upgrade and installation services. The final cost will depend on the model you choose, the design of your home and the services provided. The minimum you need to pay is $30 (excluding GST).
  6. Your supplier or electrician will dispose and recycle your old air conditioning system, as well as any other equipment that is being replaced.
  7. Enjoy your new air conditioning system! If you have any issues, contact your supplier for further assistance.

Contact an approved supplier

You can find approved suppliers in your region below.

When you contact an approved supplier, they will be able to confirm if they operate in your location. Note, suppliers listed in a region may not service the whole region.

Check this list of postcodes to find your region.

Approved supplier terms of service

By using the regional approved supplier lookup below you are agreeing to the terms of service:

Approved suppliers are known as Accredited Certificate Providers (ACPs). Information about ACPs is provided for general information only. The Independent Pricing and Regulatory Tribunal (IPART) is the Energy Savings Scheme Administrator and Regulator and is responsible for accreditation, auditing and compliance of ACPs. Before proceeding with engaging an ACP, a customer should review up to date information available on the IPART website.

By accessing and using information about ACPs available on this website, the customer acknowledges and agrees:

  • the NSW Treasury does not have any legal liability whatsoever connected to the deliverables associated with this program, including any issues arising from interactions with ACPs and technology installations
  • to discharge NSW Treasury from all actions, proceedings, claims, demands, costs, losses, damages, and expenses the customer may potentially incur through this program or arising from the use of this information for any other purpose.

Metropolitan Sydney

There are 3 approved suppliers

Cyanergy
1300 198 955
https://cyanergy.com.au/

FREEWATTS
02 8004 5285
https://www.freewatts.com.au

National Carbon Bank of Australia
02 9939 5559
https://www.nationalcarbonbank.com.au

Central Coast

There are 3 approved suppliers

Cyanergy
1300 198 955
https://cyanergy.com.au/

FREEWATTS
02 8004 5285
https://www.freewatts.com.au

National Carbon Bank of Australia
02 9939 5559
https://www.nationalcarbonbank.com.au

 

Illawara

There are 3 approved suppliers

Cyanergy
1300 198 955
https://cyanergy.com.au/

FREEWATTS
02 8004 5285
https://www.freewatts.com.au

National Carbon Bank of Australia
02 9939 5559
https://www.nationalcarbonbank.com.au

 

North Coast

There are 3 approved suppliers

Cyanergy
1300 198 955
https://cyanergy.com.au/

FREEWATTS
02 8004 5285
https://www.freewatts.com.au

National Carbon Bank of Australia
02 9939 5559
https://www.nationalcarbonbank.com.au

 

Central West and Orana

There are 2 approved suppliers

Cyanergy
1300 198 955
https://cyanergy.com.au/

FREEWATTS
02 8004 5285
https://www.freewatts.com.au

Far West

There are 2 approved suppliers

Cyanergy
1300 198 955
https://cyanergy.com.au/

FREEWATTS
02 8004 5285
https://www.freewatts.com.au

 

Hunter

There are 3 approved suppliers

Cyanergy
1300 198 955
https://cyanergy.com.au/

FREEWATTS
02 8004 5285
https://www.freewatts.com.au

National Carbon Bank of Australia
02 9939 5559
https://www.nationalcarbonbank.com.au

 

Riverina Murray

There are 2 approved suppliers

Cyanergy
1300 198 955
https://cyanergy.com.au/

FREEWATTS
02 8004 5285
https://www.freewatts.com.au

 

New England and North West

There are 2 approved suppliers

Cyanergy
1300 198 955
https://cyanergy.com.au/

FREEWATTS
02 8004 5285
https://www.freewatts.com.au

 

South East and Tablelands

There are 2 approved suppliers

Cyanergy
1300 198 955
https://cyanergy.com.au/

FREEWATTS
02 8004 5285
https://www.freewatts.com.au

 

Who to contact

If you have questions, contact an approved supplier directly. 

Importantly, you should be aware of your rights under Australian Consumer Law. You can ask the supplier for more details about the consumer guarantees they are providing you.