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Electric vehicle kerbside charging grants FAQs

Applicant eligibility

Who can apply for co-funding?

Grant funding for round 1 will be available to eligible local governments and charge point operators (CPOs). CPOs are companies that own and/or operate electric vehicle (EV) chargers. 

Can organisations other than charge point operators (CPO) or councils apply for co-funding?

Yes, however, it is expected that applicants are currently or prospectively in the business of owning and operating kerbside EV charging infrastructure for public use.  

Applications will be assessed on a range of merit criteria listed in table 6 of the funding guidelines. The merit criteria include items relating to applicant capabilities and capacity as well as user experience. These criteria were developed to assess each grant applicant’s capabilities in managing kerbside EV charging infrastructure.  

What is a project partner and when should I add them to my application?

A project partner is an organisation whose collaboration is critical in fulfilling certain elements of the primary applicant’s proposal. This may include installation services, ongoing maintenance services, or customer service.

If an applicant is relying on the specific experience, capacities, or significant co-funding from another organisation to support their application they may choose to add them as a project partner to their application. Applicants must provide information on the business details and contribution of any project partners.  Refer to the applicant capabilities and capacity merit criterion in table 6 of the funding guidelines for further information. 

If successful, the primary applicant will be required to sign a funding agreement and will be responsible for fulfilling all obligations under that agreement and the funding guidelines.

Can someone be a primary applicant and a project partner?

Yes, an organisation may be a primary applicant and a project partner on different applications as long as co-funding is not sought for the same site.

If a council and CPO jointly apply, could they ask for $1.6 million?

An application can only have one applicant. All other parties can be listed as project partners. In round 1, the total co-funding is capped at $800,000 per applicant. 

Can I apply for co-funding if I have also secured other grant funding?

No, applications where any portion of the project costs are being covered by other grant funding (including other NSW Government grants) are not eligible.

Site selection

What are the eligible LGAs and how were they selected?

All local government areas (LGAs) in NSW have been analysed by population density and residential dwelling type. Round 1 funding will focus on installing kerbside chargers in the LGAs that were assessed as having the least access to off-street parking. The analysis may be reviewed and modified for subsequent funding rounds to ensure program objectives are achieved. 

A list of eligible LGAs can be found in the guidelines

Can I apply for a site that is not in an eligible LGA?

Only chargers installed at sites within the eligible LGAs will be eligible for co-funding in round 1. This is due to residents in these LGAs having the least access to off-street parking based on population density and dwelling type. 

Can applicants apply for sites across multiple LGAs?

Applicants can apply for co-funding for sites across multiple LGAs provided all sites meet the eligibility criteria in the guidelines. There is no limit to the number of sites in an application, provided the total funding requested does not exceed $800,000 ex GST. 

How should the requirement for a minimum of 4 charging sites and 8 charge ports per application be interpreted?

Each application must propose a minimum of 4 charging sites. A charging site is defined as the precise location of a proposed charger or group of chargers identified by street name and nearest exact address. Each application must also propose a minimum of 8 charge ports in total across their application, for example: 

  • 4 sites with dual port chargers 
  • 8 sites with single port chargers 
  • 2 sites with dual port chargers and 4 sites with single port chargers. 

Applicants are encouraged to submit funding requests for more than the minimum number of charging sites, as not all requested sites may be successful. 

Where can kerbside chargers be installed?

Kerbside chargers can be installed:

  • in the road verge, adjacent to an area where a vehicle may lawfully be parked; or  
  • on other council owned and managed land e.g. public council carparks, or community facilities managed by council parking rangers.
Can a CPO make an application for sites across multiple LGAs while also assisting individual applications by councils?

A council can provide letters of support to multiple CPOs for the same proposed kerbside charging sites within its LGA. However, a CPO cannot apply for co- funding for the same site through multiple applications. CPOs may only apply once themselves but may be project partners in other applications.

Can I nominate a new site after co-funding has been approved if a charger cannot be installed on the original site?

A grant recipient may nominate a new site if a charger cannot be installed on an approved site through a change request process. However, the new site must meet all program requirements, and the addition of the new site must not exceed the total co-funding cap of $800,000 per applicant. Co-funding for any new site will be considered on a case-by-case basis and is entirely at the discretion of the NSW Government.  Applicants will not be able to request more than the total co-funding amounts initially requested. 

Where installation cannot proceed following funding approval, an applicant may also request to withdraw a site by emailing [email protected]

Will parking spaces need to be allocated to EV charging only or could they be mixed use?

The NSW Government is not mandating EV charging only parking spaces. EV only parking restrictions should match the expected dwell times at the site. The updated NSW Government regulatory signage allows for time restricted EV only parking. Any changes to existing parking conditions are subject to council traffic committee approval and should be negotiated between CPOs and the council.

The Road Transport Legislation Amendment Regulation 2022 provides guidance on the regulation of EV only parking restrictions.

Eligible expenditure

What can co-funding be used for?

Co-funding can only be used for costs related to the installation of kerbside charging infrastructure and cannot be used for ongoing, operational, or maintenance costs unless the applicant is eligible for co-funding for software (see question above). Please refer to the eligible expenditure section of the guidelines for further details. 

Are bay painting, line markings and signage costs eligible for co-funding under the grants?

Yes, bay painting, line marking, and signage costs are eligible for co-funding. 

Are lease costs eligible for funding as part of hardware equipment costs?

No, lease costs are considered operational and are not eligible for co-funding. 


Does the 12-month timeframe to have chargers operational include the time it takes to assess applications?

No. Chargers must be operational within 12 months of the signing of a funding agreement with the NSW Government. 

What if I meet the eligibility criteria, but am unable to address all requirements of the merit criteria?

It is recommended all questions are completed as thoroughly as possible to ensure your sites have the best chance of being selected for co-funding. Each application will be reviewed by an assessment panel with the final decision based on competitive analysis of sites across all applications and the applicant’s ability to address the merit criteria. 

If my application is unsuccessful will there be opportunities to apply in future rounds?

Yes. We are planning additional funding rounds between 2023 and 2026. Unsuccessful applicants can apply for the same or different sites in future funding rounds, provided these sites meet program objectives and eligibility requirements. 

How has the government ensured there is a fair and equitable grants process?

NSW Government engaged an external probity advisory firm, O’Connor Marsden & Associates Pty Ltd, to ensure the process is fair to all applicants and there is no bias in the selection of charging stations. Please email [email protected] with any questions or queries about the grants. 

Is there a weighting for the merit criteria?

It is the NSW Government’s policy to not disclose merit criteria weightings. Applicants are encouraged to address all criteria, as best they can, no matter the weighting.

How does the number of chargers currently in an LGA affect the assessment of an application?

Each site will be assessed on its own merits. Applicants must provide a rationale for selecting each charging site. The site will be assessed on how it delivers on the program objectives and services residents who lack access to off-street parking. For further information around merit assessment please refer to table 6 in the funding guidelines. 

The kerbside charging map provides locations of existing chargers. It may help applicants identify the locations with a keen need for kerbside chargers based on population density and dwelling type. This map is only a guide.

Technical requirements

What does ‘where third-party EV charger software is used’ mean in the guidelines?

Where the applicant will be using their own, proprietary software (for example, a CPO is the applicant and has their own software), they will not be eligible for co-funding for software. 

Where the applicant will be procuring software from another organisation (for example, a local government is the applicant), they will be eligible to apply for co-funding of up to 80% of the cost of a three-year software subscription for each charger. 

What does the requirement of 99% charger uptime mean for my application?

The 99% uptime requirement is a measure of reliability and relates to the requirement that chargers shall be operational, 99% of the time over a one-year period. Each co-funded charger does not need to have a 99% uptime as long as an average of 99% uptime is achieved across all the applicant’s co-funded chargers.

Successful grant recipients will be required to report on uptime every 6 months. The NSW Government may also conduct random spot checks on funded installations. 

Can tethered AC chargers on the NSW Government approved hardware list be eligible for co-funding?

No, only socketed EV chargers included on the NSW Government approved EV charging hardware list are eligible for co-funding under the program.  

Some slow DC chargers include 2 charging plugs and are advertised as having ‘dual charging ports’ but can only charge one car at a time. Would this kind of charger be considered as a single port or dual port under the program?

The kerbside grant guidelines define a ‘dual port’ charger as “an EV charger with 2 charge ports capable of charging 2 vehicles simultaneously.”

If a DC charger is only capable of charging one vehicle at a time (even if it is described as having ‘dual charging ports’), it would be considered as a single port charger and eligible for up to $10,000 in funding.

Would a 20 kW DC 3-phase charger be eligible under the program?

Yes, a 20 kW DC 3-phase charger is eligible under the program provided it meets all other technical requirements listed in table 4 of the grant guidelines.

The intention of the minimum power output requirement in the guidelines is to ensure all AC chargers can supply at least 7 kW of power per phase. This requirement will ensure EVs equipped with single-phase onboard chargers are adequately serviced. 

Can applicants propose hardware or software that is not on the EVC list?

Yes, applicants can propose hardware or software that is not listed on the EVC list as long as it meets the EV charger technical requirements in the guidelines.

Can chargers be installed with load management capabilities?

Yes, chargers may be installed with load management capabilities to ensure efficient power use and maximise usage of chargers.

Approvals and funding

If I am successful, when will I receive payment?

Payments to successful applicants will be made in accordance with the milestones outlined in the guidelines

What approvals are required at application stage?

To be eligible for co-funding, applicants must provide letters of support from each council where proposed chargers are to be located. 

For any chargers that interact with an electricity supply authority asset (for example, electricity pole mounted, lighting pole mounted or kiosk EV chargers), applicants must also provide a letter of support from the relevant electricity supply authority. 

Letters of support from councils must provide the intended site addresses of the chargers and at a minimum must confirm that all chargers: 

  • do not conflict with any existing or planned bike lanes 
  • are not  located where the road is scheduled for re-development in the next 2 years. 

Here is an example letter of support

Program design

If, and when, will this program be rolled out to regional NSW or other non-eligible councils?

The list of eligible LGAs may be reviewed and modified for subsequent funding rounds to ensure program objectives continue to be met.

In the meantime, regional councils may choose to apply for funding through the Destination charging grants program. We encourage you to subscribe to the Net Zero Transport newsletter to be notified when this grant becomes available.

Getting help

I am having problems submitting a bid through the grants management system. Where do I seek help?

Any submission issues for the online grants management platform (SmartyGrants) can contact the SmartyGrants help desk at [email protected]. The help desk team are available during business hours. 

EV technical advice or grant relevant questions can be submitted by email to [email protected]. The Net Zero Transport team aim to respond to enquiries within 3 business days. 

What support does the NSW Government provide for applicants through this process?

An online information session was held on Friday 28 July 2023. You can watch a recording of the session here.

Sign up to our EV mailing list to be one of the first to know about future information sessions and program updates. 

Following the information session, additional questions can be directed to [email protected]

Privacy and confidentiality

My application contains personal information. How do you manage this information?

We have legal obligations under the Privacy and Personal Information Protection Act 1998 (NSW) in relation to the collection, storage, access, use and disclosure of personal information. 

If collecting your personal information, we will provide you with a privacy statement at the time of collection that details how this information will be managed in accordance with privacy law. 

My application includes commercially sensitive information. Will this be kept confidential?

Information of a confidential nature provided as part of, or in connection with any application, will be treated as commercial-in-confidence information and only disclosed with the consent of the applicant. 

However, commercial-in-confidence information may be disclosed: 

  • to the minister/the minister’s office 
  • to department staff 
  • to relevant parties for auditing and review purposes 
  • where authorised or required by law to be disclosed. 

Reach your EV charging goals sooner

Kerbside charging grants are now open

Person charging electric vehicle at outdoor charger