A NSW Government website

Frequently asked questions

Electric vehicle ready buildings

Grant overview

I have read the guidelines and my building is eligible. Why should I apply for this grant?

An investment in EV charging by your strata will:  

  • accelerate the uptake of EVs among apartment residents 
  • provide fair and equitable access for tenants to access EV charging at home, where it is estimated that 80% of EV owners will charge their vehicle 
  • create a range of exemplar EV ready buildings to help others take action 
  • ensure widespread, world-class EV charging coverage in NSW. 

Eligibility and grant requirements

Who can apply for co-funding?

Grant funding will be available for eligible residential strata schemes looking to install electric vehicle (EV) charging infrastructure. Please refer to the eligibility criteria in the guidelines for further details.

What is the definition of an applicant?

The applicant is the owners corporation of an eligible residential strata scheme and their authorised representative. Please refer to the guidelines and the pre-application checklist to understand the details required from applicants. 

I am an electrician or EV charger supplier. Can I submit an application and claim the payment on behalf of a strata scheme?

No. The application will need to be completed, submitted, and payment claimed, by a person with delegated financial authority from within the applicant’s organisation.  

Electrical contractors and EV charger suppliers can support applicants in the lead up to their submission by providing commercial quotes for electrical infrastructure upgrades. However, the application itself must only be completed and submitted by the applicant organisation to be eligible for assessment.

What is involved in the feasibility assessment?

The feasibility assessment will involve an independent, NSW government-appointed consultant undertaking a site visit at your building. This is actioned to understand current conditions and assess the options available for EV charging electrical infrastructure. The consultant will produce a report which can then be used to go to market for quotes for this work. The feasibility assessment forms stage 1 of the grants and must be completed prior to a stage 2 application (that is, applying for funding for EV charging infrastructure upgrades). 

I have an existing feasibility report and am not sure if it contains all the items required on the feasibility assessment checklist?

If your existing feasibility assessment contains most of the items in the feasibility assessment checklist, please submit your application through stage 1. All existing feasibility assessments will be reviewed by an independent consultant for completeness.

Please email any questions to [email protected]. The Net Zero Transport team aim to respond to enquiries within 3 business days.

What if my existing feasibility report does not meet the criteria for assessment?

If your existing feasibility report does not meet the criteria for assessment you can apply for stage 1 funding to have a subsidised feasibility assessment undertaken at a cost of $2,000 (excluding GST).

What if I don't know the year my building was built?

Some older buildings were constructed before becoming a registered strata plan. In this case, the original construction date may be available in your building's insurance valuation report. Should you not be able to find the exact year, please provide your best estimate and note this in your application.

How has the NSW Government ensured a fair and equitable grants process?

NSW Government engaged an external probity advisory firm, O’Connor Marsden & Associates Pty Ltd, to ensure the process is fair to all applicants and that there is no bias in the selection of awarded grants. You may email [email protected] with any questions or queries regarding the fair awarding of the EV ready building grants.  

My building does not have visitor parking. Am I eligible to apply?

Yes. The requirement is to have shared (visitor) parking and/or private lot property carparking.

My building does not want to install chargers in shared (visitor parking). Can we still apply?

Yes. There is no requirement to include visitor carparking solutions when applying for co-funding.

Can car chargers be installed in outdoor spaces?

Yes, as long as it is off street and part of the strata scheme’s property. A stage 1 feasibility assessment will provide you with an assessment of what is required for installation.  

We are a building management committee (BMC), can we apply?

The grants are only available to individual residential strata schemes. You can check your eligibility here: Strata search | NSW Government.

Each scheme within the BMC will need to apply separately for the stage 1 grant and ensure the required approvals are in place from the scheme’s strata committee. 

Is the requirement for 4 or less chargers only for shared carparks?

The building must have no more than 4 chargers currently installed, otherwise the number of chargers may not exceed 10% of the number of parking spaces. This applies to private and shared car spaces.

Application process

Where do I submit my application?

All applicants must use the NSW Government’s nominated online grant management system (GMS), SmartyGrants, to submit an application and all relevant documentation. 
Instructions for how to use the GMS will be provided immediately after logging into the platform. 
To be successful, applicants must complete the entire online application which will then be assessed by the NSW Government.

What is the timeline to submit my application?

Applications for funding will stay open until the grants funding has been exhausted or otherwise decided by the NSW Government. Special rounds may be called at certain times, or temporary closures of the grants if high levels of applications are received. 

How are the applications assessed?

Applications will be assessed on a first-come, first-serve basis until the grants funding has been exhausted or otherwise decided by the NSW Government. We encourage you to submit your application as early as possible.

We are looking to support a range of building typologies such as low rise, high rise, older stock and medium density. We will ensure a range of different buildings are co-funded as part of the grants. This will help develop various examples of EV charging infrastructure installations.

Applications will also be assessed against the eligibility requirements outlined in the guidelines. This includes how each application contributes to the effective geographic coverage of supported buildings across NSW.

What happens if I do not submit all the information required for the application to be assessed?

Please ensure you read the guidelines on the EV ready buildings grants page before applying. The guidelines include all the essential information required for your application. We may contact applicants to clarify information included in their application. The clarifications need to be resolved within the disclosed timing to ensure the application continues to be assessed.

When will I know if I am successful or not?

We will aim to notify applicants of their outcome within 6 weeks of submission.

Where can I find further information on holding meetings and obtaining owners corporation approval?

The NSW Government strata website provides advice for living in, or buying into, a strata community. Please review the strata meetings page

What approvals are required for stage 1 of my application?

The strata committee can approve the owners corporation’s grant application at a strata committee meeting using the stage 1 grant application motion template.

The meeting minutes are then submitted as evidence of approval when applying for the grant via the online grants management portal. 

If my application is unsuccessful, will I be able to apply again?

If your application is unsuccessful, you will be provided with written feedback and under certain circumstances you may be given the opportunity to reapply.

Can I withdraw my application after submitting?

Applications may be withdrawn by contacting us in writing at [email protected]. Withdrawal of an eligible application will result in the cancellation of the submission. This makes the application ineligible, and no further assessment will take place. You will be able to resubmit an application for the same site.  

On behalf of the applicant, we may cancel an eligible application if:  

  • requested by the applicant in writing during the application and assessment process 
  • the applicant cannot withdraw their submission during the application and assessment phase due to a fault or malfunction relating to the grants management platform.
I am having problems submitting a bid through the grants management system. Where do I seek help?

Any issues relating to the online grants management platform (SmartyGrants) can be addressed by contacting the help desk at [email protected]. The help desk team are available during business hours.

Grant specific questions can be submitted by email to [email protected]. The Net Zero Transport team aim to respond to enquiries within 3 business days.

What approvals do I need from strata?

The strata committee can approve the owners corporation’s grant application at a strata committee meeting using the stage 1 grant application motion template. 

The meeting minutes are then submitted as evidence of approval when applying for the grant via the online grants management portal. 

Please note, meeting agendas or email confirmations from the strata committee will not be accepted as evidence of approval. 

What are the development application requirements for installing EV charging in my building?

EV chargers are exempt from development approval when installed in car parks (commercial, public or private). 

Some local councils have requirements that specify the number of visitor car parking spaces under development consents.  Before applying for a stage 2 grant, applicants should consult their local council to determine if an existing car space, that will be used only for electric vehicle charging, breaches any conditions of an existing development consent. 

The Department of Planning have prepared a factsheet to assist you in understanding any development requirements for EV charging installation.

Do I need to find an approved feasibility assessment consultant for my stage 1 grant?

No. if you are applying for a new feasibility assessment, our office will assign one of our independent consultants to your building. 

How do I know if EV charging will affect my insurance?

We are unable to advise generally on the contents of specific policies as an individual strata scheme has an associated insurance policy. We recommend owners corporations contact their insurer or insurance broker to determine any implications to the policy from the installation of EV charging infrastructure. 

If we apply for stage 1, are we committed to applying for stage 2?

No. However, to apply for stage 2, you must have successfully completed the stage 1 grant process.

When will stage 2 of the EV ready buildings program open?

Applications for stage 1 of the EV ready buildings program have closed. The NSW Government expects to invite successful stage 1 applicants to apply for stage 2 on Monday 22 July 2024.

Stage 2 applications will be assessed on a first-in, first-assessed basis until funding has been exhausted.  Delays in completing stage 1 activities may affect a stage 2 application.

Applicant stage 1 activities include signing and returning funding deeds, paying invoices and responding to requests for information.

Funding and payment

What can co-funding be used for?

Co-funding can only be used for costs related to the completion of an apartment building feasibility assessment, installation of EV charging infrastructure, and load management/billing software subscriptions. Please refer to the eligible expenditure section of the guidelines in the EV ready buildings grants guidelines for further details.

What if I am not happy with the feasibility assessment?

If you have any questions on your report, they can be submitted to [email protected]. The Net Zero Transport team aim to respond to enquiries within 3 business days.

How do I receive funding for the feasibility assessment?

The NSW Government and the applicant will both contribute to the cost of the feasibility assessment. 

The applicant will receive an invoice from the independent consultant who will be conducting the assessment. The invoice will require a $2,000 payment (ex. GST) prior to the assessment being undertaken. All remaining costs for the assessment will be funded by the NSW Government.

Getting help

What support does the NSW Government provide for applicants through this process?

We will host an information session after the program has launched, which will be recorded and made available online until the grant close date. Future webinars are also planned to help applicants make their building EV ready. 

Sign up to our EV mailing list to be the first to know about future information sessions and program updates at the bottom of this webpage. 

Following the information session, additional questions can be directed to [email protected].

I have a question which isn’t answered in the guidelines or FAQs. What should I do?

Please email [email protected] for assistance. We will attempt to respond to enquiries within 3 business days. 

Any questions that are general in nature and would assist all applicants may be added to this page with any identifying information removed.

I’m interested in applying for the grants, but I don’t have technical knowledge about EV charging. How can I learn more?

To better understand your site and how you can select an appropriate EV charging infrastructure approach, we recommend you look at our EV ready buildings guidance materials for strata schemes.

This includes information on how to prepare for installing EV charging and how to manage the process. You will also find a range of templates and tools to assist you.

Privacy and confidentiality

My application contains personal information. How do you manage this information?

We have legal obligations under the Privacy and Personal Information Protection Act 1998 (NSW) in relation to the collection, storage, access, use and disclosure of personal information. 

If your personal information is going to be collected, we will provide you with a privacy statement at the time of collection detailing how this information will be managed in accordance with privacy law.

My application includes commercially sensitive information. Will this be kept confidential?

Information of a confidential nature provided as part of, or in connection with any application, will be treated as commercial-in-confidence information and only disclosed with the consent of the applicant. 

However, commercial-in-confidence information may be disclosed:

  • to the minister/the minister’s office 
  • to department staff 
  • to relevant parties for auditing and review purposes 
  • where authorised or required by law to be disclosed.