A NSW Government website

Upgrade your business equipment and system processes

Part of the Energy Security Safeguard

You can access a range of energy savings for your business by upgrading existing appliances and equipment or purchasing new ones.

Upgrading your equipment, appliances and system processes will help your business become more energy efficient, cut electricity and gas use and lower the cost of your bills. 

This will also support us in our goal to improve the affordability, reliability, accessibility and sustainability of our energy system in NSW.  

These incentives are available through the NSW Government as part of the Energy Savings Scheme. Additional benefits are available through the Peak Demand Reduction Scheme. Both schemes are part of the Energy Security Safeguard.

Upgrades coming soon

Reduce your energy bills and boost the electricity grid.

Available upgrades

Increase energy efficiency by replacing your compressed air system or by making modifications such as repairing air leaks or lowering the delivery pressure. 

Save on bills by replacing or modifying your furnace so that it runs more efficiently. 

Reduce energy use and operating costs by replacing or modifying your HVAC system. 

Run a more efficient hot water and steam system, by replacing or modifying your current equipment. 

Lower your energy bills and help the environment by replacing old lights with energy efficient lights such as LEDs. 

Reduce your energy bills by modifying existing motors, pumps and fans, or by installing new, more energy efficient ones. 

Find out what incentives you may be eligible for by checking the NABERS energy rating for your building. 

Make your power systems more energy efficient by replacing old equipment or by upgrading existing systems. 

Access incentives to replace or modify a range of industry specific equipment to make industrial processes more energy efficient. 

Make your refrigeration systems more energy efficient by replacing old equipment or by modifying your current system. 

Save money by upgrading multiple systems with a bundled upgrade.

How the upgrades work

The upgrades are provided by approved suppliers throughout NSW. These are also known as Accredited Certificate Providers (ACP). 

You may have already been contacted through a flyer, email or letter. You do not have to use that supplier and can request quotes from a number of suppliers to ensure you are getting the best deal. 

When you contact an approved supplier, they will confirm whether they operate in your location. Suppliers listed in a region may not serve the whole region. 

You must engage a supplier before any work begins. You cannot be reimbursed for works that have already started or are already completed.

Your chosen supplier will assess whether you are eligible to receive the incentive through the scheme. 

There may be a co-payment depending on the equipment upgrade and model chosen. 

You can either:

  • work with tradespeople proposed by the approved supplier.
  • work with your own preferred tradespeople that are subcontracted by an approved supplier.

The old equipment will need to be disposed and recycled by the electrician or plumber. This is to ensure that old, inefficient equipment is not used anywhere else. 

What to expect

We expect all suppliers to follow certain standards when engaging with you. 

You should expect that suppliers will:

  • identify themselves to you 
  • explain the process to you including any forms or requirements
  • provide details of the new appliance or equipment
  • demonstrate how to use the new appliance or equipment
  • provide assistance for a set period of time after the installation
  • remove any old equipment which is being replaced.

Like with any work undertaken by a contractor at your business, you should consider a number of factors before deciding who to work with.

Make sure you:

  • check the installer’s credentials, including their trade licence
  • confirm which supplier they are working with/subcontracted by
  • check the equipment upgrade they wish to install will meet your needs
  • understand your commitments for the upgrade
  • check any paperwork that needs to be completed, or ask for assistance if you are unsure
  • understand that the replaced equipment must be disposed of appropriately. This will usually be done by the installer or supplier.