What will the program deliver?

The NSW Social Housing Energy Performance Initiative (SHEPI) is delivering energy improvements to around 24,000 social housing homes across NSW. Upgrades aim to reduce energy bills for tenants and keep homes cooler in summer and warmer in winter. These energy efficiency upgrades include solar systems, reverse-cycle air conditioners, heat pump water heaters, LED lighting, ceiling fans, window shading, insulation and draught-proofing.

Who is funding the program?

The Commonwealth and New South Wales governments with Community Housing Providers are providing $175 million for energy upgrades in social housing. 

Who is delivering the program?

Homes NSW, the Aboriginal Housing Office, Community Housing Providers and Aboriginal Community Housing Providers are currently installing upgrades at selected eligible properties.  

Is the program just for social housing properties?

Yes, this program is only for selected and eligible social housing properties.

Which properties are eligible?

A mix of NSW Government-owned and managed homes, along with those owned or managed by Community Housing Providers and Aboriginal Community Housing Providers, will be upgraded as part of the SHEPI program. All types of residential social housing, including apartments, cottages, townhouses and villas are eligible, with priority given to the hottest, coldest and oldest homes. 

Housing providers are responsible for selecting properties best suited for upgrades and contact tenants to inform them that their homes have been selected.

Where is the program being rolled out?

The program is being rolled out state-wide in a combination of remote, regional and metropolitan areas.

When is the program running?

The program started in 2024 and will run until June 2027.

For social housing tenants

Can I apply for the program?

Social housing residents cannot apply for this program.

Housing providers are responsible for identifying properties to be assessed to receive upgrades under the program.

Is my housing provider delivering upgrades under the SHEPI program?

Homes NSW, the Aboriginal Housing Corporation, Community Housing Providers and Aboriginal Community Housing Providers are rolling out upgrades to selected eligible properties.

A grant program for Community Housing Providers (CHPs) was announced in September 2024, with $13.2 million awarded to 22 successful applicants to provide energy performance upgrades at the homes they own and/or manage. Learn more about Community Housing Energy Performance grants.

How will I know if my home will be included in the program?

Housing providers are responsible for selecting which properties will receive SHEPI upgrades.   

Your housing provider will contact you if your home is selected to be upgraded as part of the SHEPI program.

Housing providers should provide you with information about the upgrades you will be receiving.

Please contact your housing provider if you have any concerns or queries. 

Are the upgrades compulsory or can I opt out?

If you have received communication for your housing provider that your property is eligible for an upgrade, you can opt out of the program by contacting your housing provider.  

What if my home is not eligible?

The NSW Government has other programs for households to help them save energy and costs.

Find ways to get started on saving energy and money in your home.

For Community Housing Providers

How can Community Housing Providers join the program?

For any specific enquiries about the program that aren’t answered here, please send via the form: 

For any specific enquiries about the program that aren’t answered here, please send via the form: