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Understand the information and terms in your bill.

Understand the different charges on your energy bill so you can take control of your costs.

Information for industry about the 2026 implementation of the portal and Emergency Backstop Mechanism

Understand how your energy use is tracked using a meter or  smart meter.

Learn about your rights as an energy customer, from fair contracts to flexible payment options.

Stay up to date with the NSW Government's consumer energy strategy

More affordable, reliable and sustainable energy for people in NSW.

Understand how we produce and use energy in NSW.