About the policy
The Net Zero Government Operations Policy sets out the requirements for common government operations that significantly impact greenhouse gas emissions. It also includes broader sustainability measures, such as saving water and minimising waste.
Why the policy is important
The Net Zero Government Operations Policy encourages NSW Government agencies to reduce their greenhouse gas emissions. This will help us achieve NSW’s emissions reduction targets, as set by the Climate Change (Net Zero Future) Act 2023.
What the policy means for your agency
The policy applies to general government sector agencies with 100 or more staff. It is voluntary for other agencies. Other agencies may choose to participate voluntarily.
The 24 actions and targets in the policy help your agency take the steps needed to help us reach our net zero targets. They help your agency to operate more efficiently and save energy and maintenance costs. They also improve environmental and health outcomes.
Agencies must:
- implement the policy and report on compliance each year
- have long-term net zero transition plans in place
- decarbonise buildings and fleets gradually
- preference goods and services containing recycled content on an ‘if not, why not’ basis.
Net zero transition plans
Agencies must produce a long-term transition plan. These plans must:
- aim to reduce scope 1 and 2 emissions
- identify their biggest scope 3 emissions sources and include actions to address them (by 30 June 2027)
- decarbonise their buildings’ operation using the rating schemes of the policy
- replace gas-fired plant and equipment with electric (or other fossil fuel-free alternatives) at end-of-life or earlier, if cost-effective
- electrify fleet vehicles to contribute to the policy’s decarbonisation targets for passenger and light commercial vehicles
- implement an organics collection service if their operations have a high volume of food waste (from 1 July 2026)
- preference goods and services that contain recycled content on an ‘if not, why not’ basis.
Learn more about the 24 actions and targets helping reach our net zero targets.
(PDF, 1.96 MB)
Support and resources
NSW DCCEEW has developed a set of guides and templates to help agencies meet obligations under the policy.
Agency monitoring and reporting
Agencies must report their performance against this policy against the key performance indicators (KPIs) for each financial year.
Agencies should use the Sustainable Government Data Platform to manage their emissions data and complete their NZGO reports. Agencies that do not use the Platform should use the templates provided.
Greenhouse gas emissions accounting and reporting guidelines
The guide offers a step-by-step methodology for calculating and reporting greenhouse gas emissions.
NSW Recycled content reporting guide
This guide sets out the requirements for general government sector agencies to preference and report on the purchase of recycled content in products, required by Action 22 under the policy.
- Download the NSW Recycled content reporting guide (PDF, 978KB)
- Download the NSW Recycled content reporting template (XLXS, 1.87 MB)
- Download the Annual statement of compliance on recycled content template (DOCX, 781KB)
- Download the Supplier recycled content plan (SRCP) template (DOCX, 781KB)
- Download the frequently asked questions (PDF, 61KB)
Considering carbon offsets
The Guide to carbon offsets for general government sector agencies helps agencies decide whether and how they should use carbon offsets. Agencies that intend to procure carbon offsets should include this in their net zero transition plans.
Help is available
Please contact us for help to:
- implement the Net Zero Government Operations Policy
- produce your agency’s net zero transition plan
- report on the policy.
Phone: 1300 361 967
Email [email protected].
Whole of government reports
The Department of Climate Change, Energy, the Environment and Water will compile and publish annual whole-of-government reports showing how agencies are contributing to NSW’s legislated emissions reduction targets.