NSW Government
NSW Climate and Energy Action

Save on your energy bills with a discounted heat pump water heater

Tradespeople installing heat pump water heater.

Available now

Ends June 2027, or when funding is exhausted

Who is this for?

Home owners installing or replacing hot water systems in eligible postcodes in NSW

Save up to $800

Annually on your energy bills compared to a gas hot water system

For a limited time, home owners in eligible postcodes in NSW can access larger discounts to install an energy efficient heat pump water heater.

Step 1: Find accredited businesses active in your postcode 

Enter your postcode into the search box to find accredited businesses active in your area. 

Postcode Accredited business Details
2278 Accredited Power Saver
2278 EC Focus
2278 Ecovantage
2278 National Carbon Bank of Australia
2280 Accredited Power Saver
2280 EC Focus
2280 Ecovantage
2280 National Carbon Bank of Australia
2281 Accredited Power Saver
2281 EC Focus
2281 Ecovantage
2281 National Carbon Bank of Australia
2282 Accredited Power Saver
2282 EC Focus
2282 Ecovantage
2282 National Carbon Bank of Australia
2283 Accredited Power Saver
2283 EC Focus
2283 Ecovantage
2283 National Carbon Bank of Australia
2284 Accredited Power Saver
2284 EC Focus
2284 Ecovantage
2284 National Carbon Bank of Australia
2285 Accredited Power Saver
2285 EC Focus
2285 Ecovantage
2285 National Carbon Bank of Australia
2286 Accredited Power Saver
2286 EC Focus
2286 Ecovantage
2286 National Carbon Bank of Australia
2287 Accredited Power Saver
2287 EC Focus
2287 Ecovantage
2287 National Carbon Bank of Australia
2320 Accredited Power Saver
2320 EC Focus
2320 Ecovantage
2320 National Carbon Bank of Australia
2321 Accredited Power Saver
2321 EC Focus
2321 Ecovantage
2321 National Carbon Bank of Australia
2322 Accredited Power Saver
2322 EC Focus
2322 Ecovantage
2322 National Carbon Bank of Australia
2323 Accredited Power Saver
2323 EC Focus
2323 Ecovantage
2323 National Carbon Bank of Australia
2325 Accredited Power Saver
2325 EC Focus
2325 Ecovantage
2325 National Carbon Bank of Australia
2289 Accredited Power Saver
2289 EC Focus
2289 Ecovantage
2289 National Carbon Bank of Australia
2290 Accredited Power Saver
2290 EC Focus
2290 Ecovantage
2290 National Carbon Bank of Australia
2291 Accredited Power Saver
2291 EC Focus
2291 Ecovantage
2291 National Carbon Bank of Australia
2292 Accredited Power Saver
2292 EC Focus
2292 Ecovantage
2292 National Carbon Bank of Australia
2293 Accredited Power Saver
2293 EC Focus
2293 Ecovantage
2293 National Carbon Bank of Australia
2294 Accredited Power Saver
2294 EC Focus
2294 Ecovantage
2294 National Carbon Bank of Australia
2295 Accredited Power Saver
2295 EC Focus
2295 Ecovantage
2295 National Carbon Bank of Australia
2296 Accredited Power Saver
2296 EC Focus
2296 Ecovantage
2296 National Carbon Bank of Australia
2297 Accredited Power Saver
2297 EC Focus
2297 Ecovantage
2297 National Carbon Bank of Australia
2298 Accredited Power Saver
2298 EC Focus
2298 Ecovantage
2298 National Carbon Bank of Australia
2299 Accredited Power Saver
2299 EC Focus
2299 Ecovantage
2299 National Carbon Bank of Australia
2300 Accredited Power Saver
2300 EC Focus
2300 Ecovantage
2300 National Carbon Bank of Australia
2302 Accredited Power Saver
2302 EC Focus
2302 Ecovantage
2302 National Carbon Bank of Australia
2303 Accredited Power Saver
2303 EC Focus
2303 Ecovantage
2303 National Carbon Bank of Australia
2304 Accredited Power Saver
2304 EC Focus
2304 Ecovantage
2304 National Carbon Bank of Australia
2305 Accredited Power Saver
2305 EC Focus
2305 Ecovantage
2305 National Carbon Bank of Australia
2306 Accredited Power Saver
2306 EC Focus
2306 Ecovantage
2306 National Carbon Bank of Australia
2307 Accredited Power Saver
2307 EC Focus
2307 Ecovantage
2307 National Carbon Bank of Australia
2308 Accredited Power Saver
2308 EC Focus
2308 Ecovantage
2308 National Carbon Bank of Australia
2326 Accredited Power Saver
2326 EC Focus
2326 Ecovantage
2326 National Carbon Bank of Australia
2327 Accredited Power Saver
2327 EC Focus
2327 Ecovantage
2327 National Carbon Bank of Australia
2259 Accredited Power Saver
2259 EC Focus
2259 Ecovantage
2259 National Carbon Bank of Australia
2262 Accredited Power Saver
2262 EC Focus
2262 Ecovantage
2262 National Carbon Bank of Australia
2264 Accredited Power Saver
2264 EC Focus
2264 Ecovantage
2264 National Carbon Bank of Australia
2265 Accredited Power Saver
2265 EC Focus
2265 Ecovantage
2265 National Carbon Bank of Australia
2267 Accredited Power Saver
2267 EC Focus
2267 Ecovantage
2267 National Carbon Bank of Australia
2318 Accredited Power Saver
2318 EC Focus
2318 Ecovantage
2334 Accredited Power Saver
2334 EC Focus
2334 Ecovantage
2334 National Carbon Bank of Australia
2421 Accredited Power Saver
2421 EC Focus
2421 Ecovantage
2421 National Carbon Bank of Australia
2324 Accredited Power Saver
2324 EC Focus
2324 Ecovantage
2335 Accredited Power Saver
2335 EC Focus
2335 Ecovantage
2330 EC Focus
2330 Ecovantage
2330 National Carbon Bank of Australia
2333 EC Focus
2333 Ecovantage
2333 National Carbon Bank of Australia
2337 EC Focus
2337 Ecovantage
2337 National Carbon Bank of Australia
2311 EC Focus
2311 Ecovantage
2336 EC Focus
2336 Ecovantage
2500 EC Focus
2500 Ecovantage
2500 National Carbon Bank of Australia
2502 EC Focus
2502 Ecovantage
2502 National Carbon Bank of Australia
2505 EC Focus
2505 Ecovantage
2505 National Carbon Bank of Australia
2506 EC Focus
2506 Ecovantage
2506 National Carbon Bank of Australia
2525 EC Focus
2525 Ecovantage
2525 National Carbon Bank of Australia
2526 EC Focus
2526 Ecovantage
2526 National Carbon Bank of Australia
2527 EC Focus
2527 Ecovantage
2527 National Carbon Bank of Australia
2528 EC Focus
2528 Ecovantage
2528 National Carbon Bank of Australia
2529 EC Focus
2529 Ecovantage
2529 National Carbon Bank of Australia
2530 EC Focus
2530 Ecovantage
2530 National Carbon Bank of Australia
Why isn't my postcode showing?

See the list of eligible postcodes here. If your postcode does not appear in this table you may still be eligible for our Energy Savings Scheme hot water upgrade discount.

Step 2: Contact accredited businesses for quotes

Use the buttons below to contact one or more of the accredited businesses active in your postcode in Step 1.

Ecovantage EC Focus National Carbon Bank of Australia Accredited Power Saver
Important things to consider

Each of these businesses will connect you with at least one installer operating in your area.

Installer availability may change depending on demand. You should contact other accredited businesses to find available installers.

Make sure you:

  • get at least 2 quotes to compare
  • check your installer is offering a discount through the Energy Security Safeguard
  • check the discount is included in the quotes you receive.

Step 3: Choose a heat pump water heater that suits your needs

Each installer may have different heat pump water heater models available. Ask each installer for advice on which model is best suited to your circumstances.

Once you’ve chosen your heat pump water heater model, let your installer know so they can organise for it to be installed.

Important things to consider

While you can do your own research, not all heat pump water heater models are eligible for these discounts and not all eligible models of the same size in kW will receive the same incentive.

When deciding which appliance is right for you, a more energy efficient model should provide you with a bigger installation discount and greater long-term savings on your energy use.

Step 4: Complete the required paperwork from your installer

Your chosen installer will provide you with:

  • A nomination form, which must be signed and returned for the installer to secure the discount on your installation. This must be completed before you make any payment and before the installation begins. You won't be able to receive a discount if work has already been completed.
  • A quote for you to agree to, detailing the work to be completed, the discount you will receive and the total cost.
Important things to consider

You may be required to provide documentation, such as an electricity bill, proving your eligibility to claim this discount.

Once you have completed this step, you can proceed and receive your discounted installation. If you have any issues or questions, contact your installer for assistance.

Step 5: Organise your installation

Set a date for installation with your chosen installer. A licensed plumber and/or electrician will complete the installation.

What your installer will help you with

Your installer will:  

  • install your new system
  • show you how to use it
  • safely dispose of or recycle your old appliance, if you are replacing one
  • assist with any issues for the duration of the product’s warranty. In some cases, the warranty on parts may be provided by the equipment manufacturer and not the installer
  • require you to sign a Post Implementation Declaration, declaring that the installation requirements have been met
  • take photos before and after the installation as proof that it took place.

What else can I upgrade to reduce my energy use?

You may also be eligible to get a larger discount when installing an energy efficient air conditioner. There are also other energy efficiency upgrades you can make to your home or small business.

Frequently asked questions

Who can get this discount?

To be eligible for this larger discount, you must:

  • Be a home owner in eligible postcodes of NSW. Eligible post codes include 2259, 2262, 2264, 2265, 2267, 2278, 2280, 2281, 2282, 2283, 2284, 2285, 2286, 2287, 2289, 2290, 2291, 2292, 2293, 2294, 2295, 2296, 2297, 2298, 2299, 2300, 2302, 2303, 2304, 2305, 2306, 2307, 2308, 2311, 2318, 2320, 2321, 2322, 2323, 2324, 2325, 2326, 2327, 2330, 2333, 2334, 2335, 2336, 2337, 2421, 2500, 2502, 2505, 2506, 2525, 2526, 2527, 2528, 2529, 2530. Your exact location and circumstances may also affect your eligibility and installer availability.
  • Use an accredited business contracted with the NSW Government’s Safeguard Acceleration Program. All businesses with this contract are listed here. Some businesses may subcontract to other installer businesses. In this case, the installer will tell you which business they’re working with that is contracted with the NSW Government.
  • Complete your installation by 30 June 2027.

For a limited time, these discounts are larger than the discounts normally offered by the NSW Energy Savings Scheme.

If you already have an energy efficient heat pump water heater you may not be eligible, as this discount is based on the potential energy savings of your new air conditioner.

Find out if you’re eligible for this discount by speaking to one of the businesses listed on this page. They will be able to check your eligibility for this discount. They will also discuss the options available and provide you with a quote, showing the discount applied, for the heat pump water heater and its installation.

If your postcode is not eligible for this offer, you may still be eligible for a discounted hot water upgrade through the NSW Government’s Energy Savings Scheme.

How much money will I save?

A more energy efficient heat pump water heater can help you save up to $600 per year on your energy bills. Learn more about heat pump water heaters.

The discounts on installations are usually provided upfront in the quote provided to you by your installer.

The actual discount amount and final cost of your installation will vary depending on factors like:

  • the installer you choose
  • your location and the services provided, which may include things like travel and transportation costs
  • the model you choose to install
  • the design of your home or business, which may influence the complexity of the installation and the need for any additional building work
  • the administrative and compliance costs to secure the discount on the installation
  • the margin charged by the installer. 

Find out your discount and get the best deal by contacting and comparing quotes from multiple installers.

You will need to make a minimum payment towards the cost of your new heat pump water heater and its installation. Your installer will be able to tell you how much this payment is.

Try our Energy Savings Calculator to see how much money you can save by using energy efficient appliances like a new heat pump water heater.

How long is this larger discount offer available for?

This larger discount offer will be available until June 2027 or until funding is exhausted. After June 2027, you can continue to access NSW Energy Savings Scheme discounts at the standard market value on energy efficient air conditioners and heat pump water heaters.

Can I choose any installer and get this discount?

The businesses listed on this page are contracted with the NSW Government to offer higher discounts on heat pump water heaters in select NSW postcodes through the NSW Government’s Safeguard Acceleration Program.

Other installers may offer discounts through the NSW Government’s Energy Savings Scheme, or their own discounts.

We recommend getting quotes from multiple installers to make sure you’re getting the best deal for your needs and circumstances.

Can I claim discounts on multiple installations?

If you’re eligible, you can claim discounts when you install multiple heat pump water heaters and other eligible appliances at your property. Talk to a business listed above on this page to discuss whether you’re eligible for these installations.

You may also be eligible to get a larger discount when installing an energy efficient air conditioner. 

I’m a renter. Can I claim these discounts?

If you reach an agreement with your landlord they may be able to claim this discount on your behalf. Find some tips on how to talk to your landlord about energy efficiency upgrades, and what other actions you can take to save on your energy use and bills.

Why should I upgrade my hot water system?

Installing a more energy efficient heat pump water heater can help you:  

  • lower ongoing energy costs, with improved energy efficiency compared to gas hot water systems
  • reduce maintenance costs with newer models that are more efficient and reliable.

More than 64,000 heat pump water heater installations have been discounted by the NSW Government’s Energy Savings Scheme and are already saving people on their energy bills.

Contact and support

If you have any questions about this discount or have issues with your installed heat pump water heater, you should contact your installer. Alternatively, you can contact the Accredited Certificate Provider (ACP) listed on the nomination form you signed when agreeing to the installation. 

If you have questions about your heat pump water heater’s warranty, please contact the system’s manufacturer directly. 

If you are unable to resolve matters about the work you contracted to be done, you may seek the assistance of NSW Fair Trading. Complaints about unlicensed work or licensing matters may be referred to the Building Commission NSW. 

If you have concerns about the conduct of an Accredited Certificate Provider or their representatives with respect to this discount, you should contact the administrator, the Independent Pricing and Regulatory Tribunal (IPART).  

If you have other questions please contact us.

Consumer protection information

We want to ensure you are always protected. Before you begin, it’s important to know that you have basic rights when buying a product or service in Australia. These basic rights are called consumer guarantees and are protected under Australian Consumer Law. Visit the Australian Competition and Consumer Commission website to learn more.

Please also read our terms of service.