Home Energy Saver

To be eligible for a loan, you must:  

• be an owner of the property
• be an Australian citizen or permanent resident and have a combined, annual, taxable household income of up to $210,000.

Check if you can get a discount and a loan

Before you receive your loan, check if you’re eligible for a discount of up to $4,000. You may be eligible if you have a household income of up to $80,000 a year or have an eligible concession card. If you would like to apply for a discount and loan on the same purchase, it is recommended you wait and apply for the discount first.

Read the Home Energy Saver loan guidelines outlining the full list of eligibility requirements.

Read the guidelines (PDF, 757.63 KB)

To be eligible for a discount, you must:  

• be an owner of the property or a tenant of the property named on the lease  
• meet one of the following:
  • have a combined, annual household income of up to $80,000
  • hold one of the following concession cards:
    • Health Care Card
    • Low Income Health Care Card
    • Pensioner Concession Card
    • Veteran Gold Card.

Check if you can get a discount and a loan

If you’re eligible for a discount, you may also be eligible for a zero-interest loan of up to $15,000 if you have a taxable household income of up to $210,000 a year. If you would like to apply for a discount and loan on the same purchase, it is recommended you wait and apply for the discount first.

Guidelines outlining the full list of product details and eligibility requirements will be available when applications open soon.

Home Energy Saver will help eligible households purchase energy saving upgrades for their home. By helping households purchase more efficient products, it will aim to:  

• help lower energy bills  
• ease cost-of-living pressures  
• reduce greenhouse gas emissions  
• improve reliability across the electricity grid.

Home Energy Saver will offer 2 types of support:  

• discounts up to $4,000 off the cost of eligible upgrades
• a zero-interest loan up to a maximum of $15,000, repayable over up to 10 years.

Home Energy Saver is funded by the NSW Government. Home Energy Saver discounts are delivered by Creditex. Home Energy Saver loans are delivered by Brighte and Plenti.

Yes. If you are eligible for both types of support, you can receive them together. You can receive up to $4,000 off the cost of eligible energy saving upgrades through the discount. If your upgrades cost more than the maximum discount, you can apply for a zero-interest loan to cover the remaining amount.  

If you want to receive both a discount and loan it is recommended you wait and and apply for a discount first. Use the Energy Savings Calculator to find the right upgrade for you.

If your household has already received a discount and you own your home, you can’t receive another one. If you rent, you can receive another discount if you have moved and have a different landlord. This helps keep the offer fair and available to as many households as possible.

Yes. To receive a discount, you must contribute a one-off payment of at least $200 towards the total cost of your upgrade. This is called the minimum customer contribution.

Home Energy Saver loans are open for applications. You can apply at the participating finance provider’s websites. View the information under ‘How to apply’ to learn more. Applications for Home Energy Saver discounts are coming soon. Sign up to our mailing list to be notified when applications are open.

If you are eligible for a Home Energy Saver discount and loan, the order in which you apply will determine how the discount and loan can be used.

The following is only applicable before discount applications open. Once discount applications open, we will provide updated advice.

Applying for a loan first

If you choose to apply for a loan first, you cannot apply the discount to the same purchase. To apply your discount, you will need to choose a different product and set up a separate purchase.

For example, you apply for a loan first to install a residential battery. You cannot apply a discount to the same purchase for the residential battery. Instead, you apply for a discount on a separate purchase for a reverse cycle air conditioner.

Applying for a discount first

If you choose to apply for a discount first, there may be a gap between the discount amount and the cost of your selected upgrade that you will need to cover. This gap could be covered by a Home Energy Saver loan if you are eligible as determined by the finance provider. If you would like to apply for a discount and a loan on the same purchase, it is recommended you wait for discount applications to open and apply for the discount first.

For example, you wait for discount applications to open and apply for a rooftop solar system. The price for the upgrade is more than the $4,000 discount. You use a Home Energy Saver loan to cover the difference on the same purchase of the rooftop solar system.

Eligibility for Home Energy Saver loans is determined by your chosen finance provider. They will ask you to provide evidence on the combined household income for the owners of the property. This will include asking for a copy of your Notice of Tax Assessment for the previous completed financial year. 

For more information, contact your chosen finance provider directly.

Yes. You can receive a discount or a loan if you meet the eligibility criteria and none of the exclusions apply. Strata or owners corporation must agree to the upgrade and you are responsible for seeking that approval.

Yes. You can use your discount to buy more than one eligible energy saving upgrade, but you can only receive a maximum $4,000 discount once.

For example, if you choose 2 upgrades that cost $10,000 in total, you will not receive 2 discounts. You will receive one $4,000 discount and will need to pay the remaining $6,000.

Participating Home Energy Saver finance providers have a network of approved suppliers to manage installations. They are working with industry to bring more suppliers into Home Energy Saver every day. You can access the approved list of suppliers from finance provider’s websites.

If you have a supplier that you would like to work with that is not on their lists, you can encourage that supplier to contact the finance provider directly to become accredited to work under Home Energy Saver.

If you cannot find a supplier for the product you are seeking in your area, please contact the finance providers to discuss your options. They may be able to help you locate someone in their network who can support you.