Accredited Power Saver is an accredited supplier
Accredited Power Saver is accredited under the NSW Government’s Energy Savings Scheme and Energy Security Safeguard to provide discounts to households in your region on installing heat pump water heaters.
Accredited Power Saver is accredited to help households like yours to:
- get a discount from the NSW Government to replace your existing water heater system with a new heat pump water heater
- save money on your energy bills with a new, more energy-efficient heat pump water heater.
Benefits of heat pump water heaters
Heat pump water heaters are more energy-efficient than traditional electric and gas water heaters, reducing your ongoing energy costs.
Switching to a heat pump water heater system in your home can help you:
- save money on your energy bills in the long term by using up to 75% less energy than an electric storage water heater
- reduce maintenance costs with a new hot water system
- reduce your greenhouse gas emissions and help NSW reach net zero emissions.
How to get a discounted heat pump water heater
Important information
We want to ensure you are always protected. Before you begin, it’s important to know that as a consumer, you have basic rights when buying a product or service in Australia. These basic rights are called consumer guarantees and are protected under Australian Consumer Law. Visit the Australian Competition and Consumer Commission website to learn more.
Please also read our terms of service.
My Accredited Power Saver will help:
- compare heat pump water heater models, and the differences between them
- choose the best heat pump water heater model for your needs and circumstances
- provide you a quote for the installation of your chosen model.
Make sure to ask questions to check that this system meets your needs, such as the:
- system size
- location of the water heater
- noise the water heater makes
- warranty period.
You will see the discount you’re receiving from the Energy Savings Scheme in your quote upfront as this is not a rebate.
Find out more about what to consider in this heat pump water heater installation fact sheet (PDF, 144 KB) from the Energy Savings Scheme’s administrator, the Independent Pricing and Regulatory Tribunal (IPART).
Accredited Power Saver will provide you with:
- a quote detailing the work to be completed, the discount you will receive and the total cost.
- a nomination form which must be signed and returned for Accredited Power Saver to secure the discount on your installation. This must be completed before the installation begins as you won’t be reimbursed for work already completed.
You will also be required to provide documentation proving your eligibility to claim this discount.
Once you have completed the paperwork, you can proceed with the installation and receive your discount. If you have any issues or questions, contact Accredited Power Saver for assistance.
Set a date for installation with Accredited Power Saver. A licensed plumber and/or electrician will:
- install your new water heater
- show you how to use it
- safely dispose of or recycle your old hot water system.
Following the installation, your installer will:
- require you to sign a Post Implementation Declaration, declaring that the installation requirements have been met
- take photos of the installation as proof that it took place.
Who to contact if you have questions or issues
If you have any questions about this offer or have issues with your installed heat pump water heater system, you should contact Accredited Power Saver directly.
If you have issues with your new heat pump water heater which is still under its product warranty, you should contact Accredited Power Saver directly. In some cases, the warranty on parts may be provided by the equipment manufacturer and not Accredited Power Saver.
If you are unable to resolve matters about the work you contracted to be done, you may seek assistance from Fair Trading NSW.
Complaints about unlicensed work or licensing matters may be referred to the Building Commission NSW.
If you have concerns about the conduct of Accredited Power Saver with respect to the Energy Savings Scheme or Energy Security Safeguard, you should contact the scheme’s administrator, the Independent Pricing and Regulatory Tribunal (IPART).