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NSW Climate and Energy Action

Upgrade your hot water system

Check your eligibility and access the financial incentives by contacting an approved supplier

The Energy Savings Scheme cuts electricity and gas use by creating financial incentives for households and businesses. This includes incentives for eligible households to replace their old water heaters with more energy efficient models.  

You can upgrade from an electric or gas model to a solar water heater or a heat pump water heater. 

How this helps your household 

Using a more energy efficient hot water system will help you reduce the amount of energy and water you use. This means you can expect to see long-term cost savings on your bills. 

Using a more energy efficient water heater will also help you lower your environmental impact. 

Get the upgrade 

You can check your eligibility and access the financial incentives by contacting an approved supplier.  

It’s a good idea to request quotes from more than one supplier, to ensure you’re getting the best deal.  

When you contact an approved supplier, they will assess your water heating needs either by phone or by visiting your home and giving you a quote.  

Once you have selected a supplier, you will need to make a minimum co-payment of $30 (ex GST). You may need to pay more if the model you choose is more expensive. You may also need to pay for any additional plumbing or building works. 

Your supplier will send a licensed electrician and/or plumber to install the new hot water system. 

Contact an approved supplier 

You can find a list of approved suppliers accredited for household upgrades here: Who can help with energy upgrades

When you contact an approved supplier they will be able to confirm if they operate in your location. 

Approved supplier terms of service

By using the approved supplier, you are agreeing to the following terms of service: 

Approved suppliers are known as Accredited Certificate Providers (ACPs). Information about ACPs is provided for general information only. The Independent Pricing and Regulatory Tribunal (IPART) is the Energy Savings Scheme Administrator and Regulator and is responsible for accreditation, auditing and compliance of ACPs. Before proceeding with engaging an ACP a customer should review up to date information available on the IPART website

By accessing and using information about ACPs, the customer acknowledges and agrees: 

  • the NSW Treasury does not have any legal liability whatsoever connected to the deliverables associated with this program, including any issues arising from interactions with ACPs and technology installations 

  • to discharge NSW Treasury from all actions, proceedings, claims, demands, costs, losses, damages, and expenses the customer may potentially incur through this program or arising from the use of this information for any other purpose. 

Who to contact

If you have questions, contact an approved supplier directly.