A NSW Government website

Frequently asked questions: NSW Social Housing Energy Performance Initiative

What will the program deliver?

The NSW Social Housing Energy Performance Initiative is a program that will deliver energy improvements in over 24,000 social housing homes across NSW. These energy efficiency upgrades could include solar systems, reverse-cycle air conditioners, heat pump hot water systems, LED lighting, ceiling fans, window shading, insulation and draught proofing.  

The Commonwealth and New South Wales Governments are providing $175 million total funding over the next 4 years for energy upgrades in social housing. This will help reduce energy bills for tenants and keep their homes cooler in summer and warmer in winter.  

Is the program just for social housing properties?

Yes. The selected social housing properties will be a mix of NSW Government-owned and managed homes, along with those community housing providers oversee.  

Can I apply for the program?

Social housing residents cannot apply for this program.  

Housing providers will select and prioritise the least energy efficient properties. These are often older homes built before minimum energy efficiency construction standards, and those in extremely hot or cold locations.

Residents in social housing homes that are not selected can contact their housing provider for any repairs or upgrades to their home. 

Is the program available to all households in NSW?

No, this program is only for selected social housing tenants in eligible homes. The NSW Government has other programs for households to help them save energy and costs.

Find ways on how you can get started on saving energy and money in your home

Are the upgrades compulsory or can tenants opt out?

Social housing tenants can opt out of the program.  

Housing providers will give tenants in the eligible homes information on the upgrades they could receive as part of the program.   

When will the program start?

The program starts in 2024 and runs until June 2027. 

Who is running it?

NSW Department of Climate Change, Energy, the Environment and Water (DCCEEW) is steering the program in partnership with Homes NSW, which includes the Land and Housing Corporation (LAHC) and the Aboriginal Housing Office (AHO), and Community Housing Providers (CHPs) under a joint approach to upgrade selected public, community and Aboriginal social housing properties.   

How can Community Housing Providers join the program?

Community Housing Providers can ask to join the program by sending an email to [email protected]

Consultation with Community Housing Providers

NSW Department of Climate Change, Energy, the Environment and Water (DCCEEW) are currently undertaking consultation with interested Community Housing Providers on the design of the CHP stream under the Initiative.  

If you are interested in participating in the consultation, please contact email [email protected] for a copy of the Consultation Paper and more information on how to get involved.  

This consultation process will remain open until 12 April 2024.

Where can I get more information?

For more information please email [email protected]