The NSW Government offers a number of rebates to help you reduce your energy bills. Two types of customers are eligible:
- Retail
- On supply
If you’re eligible, you can apply for a combination of the rebates shown below. A new National Energy Bill Relief payment is also available to most households receiving the below rebates. This is a one-off payment of up to $500 for the financial year of 2023-24.
Low Income Household Rebate
The Low Income Household Rebate helps people with eligible concession cards issued by the Commonwealth Department of Human Services or the Department of Veterans’ Affairs pay their electricity bill.
You are a retail customer if you get your bill directly from an energy retailer such as AGL, EnergyAustralia or Origin. Below is the application link for retail customer.
Apply at Service NSW for the Low Income Household Rebate (retail customers)
You are an on supply customer if you get your energy bill or invoice from a strata manager or community/village operator. Below is the application link for on supply customer.
Apply at Service NSW for the Low Income Household Rebate (on supply customers)
Gas Rebate
The NSW Gas Rebate helps people who hold eligible concession cards issued by the Commonwealth Department of Human Services or the Department of Veterans' Affairs pay their natural gas or residential LPG bills.
You are a retail customer if you get your bill directly from an energy retailer such as AGL, EnergyAustralia or Origin. Below is the application link for retail customer.
Apply at Service NSW for the Gas Rebate (retail customers)
You are an on supply customer if you get your energy bill or invoice from a strata manager or community/village operator or if you buy/refill LPG bottled gas. Below is the application link for on supply customer.
Apply at Service NSW for the Gas Rebate (on supply and bottled gas customers)
Family Energy Rebate
The Family Energy Rebate helps eligible households pay their electricity bill if they have dependent children and received the Family Tax Benefit payment from the Commonwealth Department of Human Services.
You are a retail customer if you get your bill directly from an energy retailer such as AGL, EnergyAustralia or Origin. Below is the application link for retail customer.
Apply for the Family Energy Rebate (retail customers)
You are an on supply customer if you get your energy bill or invoice from a strata manager or community/village operator. Below is the application link for on supply customer.
Apply for the Family Energy Rebate (on supply customers)
Life Support Rebate
The Life Support Rebate helps people pay their electricity bills if they are required or have someone living with them who is required to use approved energy-intensive equipment at home.
You are a retail customer if you get your bill directly from an energy retailer such as AGL, EnergyAustralia or Origin. Below is the application link for retail customer.
Apply for the Life Support Rebate (retail customers)
You are an on supply customer if you get your energy bill or invoice from a strata manager or community/village operator. Below is the application link for on supply customer.
Apply for the Life Support Rebate (on supply customers)
Medical Energy Rebate
The Medical Energy Rebate helps people who hold eligible concession cards issued by the Commonwealth Department of Human Services or the Department of Veterans' Affairs pay their electricity bill if either they or someone living with them has an inability to self-regulate body temperature when exposed to extremes of environmental temperatures (hot or cold).
You are a retail customer if you get your bill directly from an energy retailer such as AGL, EnergyAustralia or Origin. Below is the application link for retail customer.
Apply for the Medical Energy Rebate (retail customers)
You are an on supply customer if you get your energy bill or invoice from a strata manager or community/village operator. Below is the application link for on supply customer.
Apply for the Medical Energy Rebate (on supply customers)
Seniors Energy Rebate
Independent retirees who hold a valid Commonwealth Seniors Health Card can apply for the Seniors Energy Rebate. This rebate provides eligible households with a $200 rebate, per year, to help with the cost of living. The rebate is for independent self-funded retirees only. Pensioners and veterans may be eligible for the $285 Low Income Household Rebate.
Apply for the Seniors Energy Rebate
Energy Accounts Payment Assistance scheme
The Energy Accounts Payment Assistance (EAPA) Scheme helps people experiencing a short term financial crisis or emergency to pay their electricity or natural gas bill. This scheme is only for short term assistance. Find out more: help for households facing energy bill stress.