A NSW Government website
NSW Climate and Energy Action

Hot water and steam systems

Part of the Energy Security Safeguard

Hot water and steam systems use a lot of energy. Modifying or replacing your existing system to become more energy efficient can help you reduce your energy bills.  

You can also save money by accessing incentives available under the NSW Government’s Energy Savings Scheme (ESS). Find an approved supplier in your region below.  

An upgrade is when you replace equipment or modify an existing system so that it becomes more energy efficient. 

Examples of modifications include, but are not limited to: 

  • adjusting the controls on your system so your boiler runs only when needed 
  • optimising boiler blowdown rate and control 
  • installing heat recovery systems to utilise the low-grade waste heat in other applications 
  • eliminating steam leaks and steam trap losses 
  • minimising boiler/steam generator heat loss through better insulation. 

The more energy you save, the greater the incentive you can receive. 

How this helps your business 

Installing new equipment or modifying your hot water and steam systems will: 

  • reduce your energy usage 
  • lower your electricity bills 
  • reduce your emissions and environmental impact. 

Access the incentive 

You can check your eligibility and access the financial incentives by contacting an approved supplier in your region. Get the best offer by contacting multiple suppliers.  

Contact an approved supplier as early as possible before you begin an upgrade project. The supplier will: 

  • explain the process 
  • help you access the incentive. 

You may need to measure the energy use of your hot water and steam system for some time before and after the upgrade. This can be done by submetering or checking your energy bills. 

Check to see if there is an approved supplier in your region

Note that suppliers listed in a region may not serve the whole region. When you contact an approved supplier they will confirm whether they operate in your location.  

If you are unsure about which region you are in, please check for your postcode in this document

Approved supplier terms of service

By using the regional approved supplier lookup below you are agreeing to the terms of service:

Approved suppliers are known as Accredited Certificate Providers (ACPs). Information about ACPs is provided for general information only. The Independent Pricing and Regulatory Tribunal (IPART) is the Energy Savings Scheme Administrator and Regulator and is responsible for accreditation, auditing and compliance of ACPs. Before proceeding with engaging an ACP a customer should review up to date information available on the IPART website.

By accessing and using information about ACPs available on this website, the customer acknowledges and agrees:

  • the NSW Treasury does not have any legal liability whatsoever connected to the deliverables associated with this program, including any issues arising from interactions with ACPs and technology installations
  • to discharge NSW Treasury from all actions, proceedings, claims, demands, costs, losses, damages, and expenses the customer may potentially incur through this program or arising from the use of this information for any other purpose.

Metropolitan Sydney

There are 4 approved suppliers

Shell Energy (For businesses with over $250,000 annual energy spend)
1800 859 336
https://www.shellenergy.com.au/energy-solutions/certificates-funding/environmental-certificates

EC Focus
02 9660 9997
https://www.energyconservation.com.au

Ecovantage
02 8090 5623
https://www.ecovantage.com.au

Northmore Gordon Environmental
1300 878 500
https://www.northmoregordon.com

Central Coast

There are 4 approved suppliers

Shell Energy (For businesses with over $250,000 annual energy spend)
1800 859 336
https://www.shellenergy.com.au/energy-solutions/certificates-funding/environmental-certificates

EC Focus
02 9660 9997
https://www.energyconservation.com.au

Ecovantage
02 8090 5623
https://www.ecovantage.com.au

Northmore Gordon Environmental
1300 878 500
https://www.northmoregordon.com

Central West and Orana

There are 4 approved suppliers

Shell Energy (For businesses with over $250,000 annual energy spend)
1800 859 336
https://www.shellenergy.com.au/energy-solutions/certificates-funding/environmental-certificates

EC Focus
02 9660 9997
https://www.energyconservation.com.au

Ecovantage
02 8090 5623
https://www.ecovantage.com.au

Northmore Gordon Environmental
1300 878 500
https://www.northmoregordon.com

Far West

There are 4 approved suppliers

Shell Energy (For businesses with over $250,000 annual energy spend)
1800 859 336
https://www.shellenergy.com.au/energy-solutions/certificates-funding/environmental-certificates

EC Focus
02 9660 9997
https://www.energyconservation.com.au

Ecovantage
02 8090 5623
https://www.ecovantage.com.au

Northmore Gordon Environmental
1300 878 500
https://www.northmoregordon.com

Hunter

There are 4 approved suppliers

Shell Energy (For businesses with over $250,000 annual energy spend)
1800 859 336
https://www.shellenergy.com.au/energy-solutions/certificates-funding/environmental-certificates

EC Focus
02 9660 9997
https://www.energyconservation.com.au

Ecovantage
02 8090 5623
https://www.ecovantage.com.au

Northmore Gordon Environmental
1300 878 500
https://www.northmoregordon.com

Illawarra

There are 4 approved suppliers

Shell Energy (For businesses with over $250,000 annual energy spend)
1800 859 336
https://www.shellenergy.com.au/energy-solutions/certificates-funding/environmental-certificates

EC Focus
02 9660 9997
https://www.energyconservation.com.au

Ecovantage
02 8090 5623
https://www.ecovantage.com.au

Northmore Gordon Environmental
1300 878 500
https://www.northmoregordon.com

Riverina Murray

There are 4 approved suppliers

Shell Energy (For businesses with over $250,000 annual energy spend)
1800 859 336
https://www.shellenergy.com.au/energy-solutions/certificates-funding/environmental-certificates

EC Focus
02 9660 9997
https://www.energyconservation.com.au

Ecovantage
02 8090 5623
https://www.ecovantage.com.au

Northmore Gordon Environmental
1300 878 500
https://www.northmoregordon.com

New England and North West

There are 4 approved suppliers

Shell Energy (For businesses with over $250,000 annual energy spend)
1800 859 336
https://www.shellenergy.com.au/energy-solutions/certificates-funding/environmental-certificates

EC Focus
02 9660 9997
https://www.energyconservation.com.au

Ecovantage
02 8090 5623
https://www.ecovantage.com.au

Northmore Gordon Environmental
1300 878 500
https://www.northmoregordon.com

North Coast

There are 4 approved suppliers

Shell Energy (For businesses with over $250,000 annual energy spend)
1800 859 336
https://www.shellenergy.com.au/energy-solutions/certificates-funding/environmental-certificates

EC Focus
02 9660 9997
https://www.energyconservation.com.au

Ecovantage
02 8090 5623
https://www.ecovantage.com.au

Northmore Gordon Environmental
1300 878 500
https://www.northmoregordon.com

South East and Tablelands

There are 4 approved suppliers

Shell Energy (For businesses with over $250,000 annual energy spend)
1800 859 336
https://www.shellenergy.com.au/energy-solutions/certificates-funding/environmental-certificates

EC Focus
02 9660 9997
https://www.energyconservation.com.au

Ecovantage
02 8090 5623
https://www.ecovantage.com.au

Northmore Gordon Environmental
1300 878 500
https://www.northmoregordon.com

Questions?

Contact a preferred supplier directly.