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New names for NSW Government-owned electricity network businesses

In NSW, the electricity networks (the ‘poles and wires’) are owned by the NSW Government. As a result of the retail sale and customer transfer the electricity network businesses will have new names – but will be otherwise the same as before. The network businesses will continue to provide the same high service.

The network businesses, formerly known as EnergyAustralia, Integral Energy and Country Energy, will be changing names from March 2011.This change will mean the network businesses’ logos and brands that appear on work sites, company vehicles, depots, infrastructure and on websites will also be changed.This transfer will occur in stages and may take some time to be complete.

There will be no change to the supply, service or standards of the NSW electricity networks and they will continue to operate to world-class standards. The new names and brands are outlined below.

The electricity network covering Sydney, the Central Coast and Hunter region formerly known as EnergyAustralia is now called – Ausgrid. To report a service interruption phone 13 13 88 or for general enquiries contact Ausgrid on 13 15 35.

The electricity network covering the South Coast, Illawarra, Western Sydney and Blue Mountains, formerly known as Integral Energy is now called – Endeavour Energy. To report a service interruption phone 131 003, or to contact Endeavour Energy phone 131 081.

The electricity network covering regional and far western NSW formerly known as Country Energy is now called – Essential Energy. To report a service interruption phone 13 20 80 or for general enquiries phone Essential Energy on 13 23 91.

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